On behalf of APG, I would like to start by thanking you for your continued loyalty and support throughout the past year. We appreciate your business and are committed to providing you the highest-quality products, technical expertise, and hassle-free customer service.
We wanted to let you know about an important change to our freight allowance policy. As you may be aware, due to increasing costs and inventory shortages, we had to raise our freight allowed order value threshold last year. Based on the work of our Supply Chain team and current market conditions, we are pleased to announce we have been able to reduce this threshold back to $1,500, effective immediately.
We understand shipping costs are an important factor in your purchasing decisions, and we want to make sure our policy reflects this. We remain committed to providing you with the highest quality products and services, and we will continue to work hard to ensure that you receive the best possible value for your investment. This change is live here on our website and if your cart has over $1,500 worth of items in it, you should see the shipping charge default to free.
If you have any questions or concerns about this change, please do not hesitate to contact our customer service team. We appreciate your continued business and look forward to serving you in the future.
Vice President – Commercial